Remote Assist Agents

Directions:

When instructed, run the applicable file (or download and run, depending on your environment) to generate a numerical code and password.
When your Smith Kesler support representative requests, provide him or her with the code and then the password.

To end the remote support session, simply close the application that is running on your desktop. This disconnects the support representative and returns your computer back to your own control.

“Smith & Howard” is the brand name under which Smith & Howard PC and Smith & Howard Advisory LLC provide professional services. Smith & Howard PC and Smith & Howard Advisory LLC, practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards. Smith & Howard PC is a licensed independent CPA firm that provides attest services to its clients, and Smith & Howard Advisory LLC and its subsidiary entities provide tax and business consulting services to their clients. Smith & Howard Advisory, LLC and its subsidiary entities are not licensed CPA firms. The entities falling under the Smith & Howard brand are independently owned and are not liable for the services provided by any other entity providing services under the Smith & Howard brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted by Smith & Howard PC and Smith & Howard Advisory LLC.

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Remote Assist Agents

Remote Assist Agents

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